All of our cameras come with a 1 year warranty period. During the first 90 days we will replace the unit.
After the 90 day period all warranty is handled by the factory. We will provide you with the necessary information to submit a warranty request if we cannot resolve the issue over the phone.
A few of our models have a 3 year factory warranty.
All you will need to ship back is the defective unit. The original box for safe shipping is preferred but not required.
We test the unit and replace it if it is defective the first 90 days.
We offer support for our products anytime you have questions. Even out of warranty.
You bought a product from us and it is important that it do what we both expect it to do.