TheVideoCopilot.com along with any other domain used is the exclusive property of Network Connections which is the Parent Company.
The Billing information on your purchase may be listed as Network Connections as well.
Our online purchases are processed via PayPal or Authorize.net and you agree to the terms and conditions of the method of payment you choose. If they do not approve your puchase we will not process your order until such time as it becomes approved. Orders can also be purchased via Western Union, Money Order, or Company Check.
We do not take orders over the phone with your crediit card information. We do not want the information nor does Paypal or Authorize.net provide us that information. All payments are processed through their system.
We ship our products with delivery confirmation. We do not require a signature. If for some reason you do not receive your product but it shows it was delivered, you should contact your local USPS office to report it as undelivered. If you prefer signature required please let us know. We will be happy to accomodate you.
It is your responsibility to provide a secure place for the delivering agency to leave the product. If you do not have such a place please let us know and we will ask for a signature so it will not be delivered unless you or your agent is available to sign for the shipment or you can pick it up at your local post office.